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1. Polycom Web Configuration Utility

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I need an example of how to 00.cfg with substitution to allow a mix of uc and legacy phones to have their own.cfg filesJust to let our friendly moderator(s) know that I have, indeed, read the faqs on this site, I have quoted them to illustrate where I am having confusion.says:Above clearly shows how the different phone types utilize the substitutions method in order to load their own sip.ld.Okay, that is clear for the use of the sip.ld files. But what about the phones individual settings files?In the UC Software Administrator's Guide v401 (page 93), it says: To deploy phones from the provisioning server:1 Obtain a list of phone MAC addresses for the phone you want to deploy.2 Create a per-phone phone.cfg file.Enter the name of each per-phone and per-site configuration files created in steps 2 and 3 in the CONFIGFILES attribute of the master configuration file (00.cfg). For help using the master configuration file, see Master Configuration Files. For example, add a reference to phone.cfg and sip650.cfg.Well, okay, so what does a phone.cfg file's contents look like?

Where do I get a sample one? (and is that right - to use phonecfg and not just.cfg?) Is phone.cfg just a renamed phone1.cfg?Then, how do I add a reference to phone.cfg and sip650.cfg? There is no sip650.cfg to use that came in the UCSoftware402Breleasesigsplit package. Where do I get that? The 00.cfg that comes with that release package does not include an entry for using any sip650.cfg. And the 4.0.2 package doesn't come with a phone1.cfg.How do I enter the name of each per-phone configuration file?It does say in theThe substitution strings PHONEMODEL, PHONEPARTNUMBER, MACADDRESS, and PHONEMACADDRESS can be used.

NOTE: Please ensure to use the and brackets!Would the line in 00.cfg for an ip430, therefore, look like this?:='phone.cfg' /I could really use an example.As for substitutions in 00.cfg, I have studied the, but it doesn't tell me how to use a substitution in the 00.cfg to tell each of my 10 ip650 phones to use any sort of override setting that is contained in a separate cfg file.Would I be right to think that phone.cfg is the name of the file to use for overrides, and not just.cfg? That would make sense, since if you use.cfg, the phone won't read the 00.cfg file.After all, says:The Phone on booting from the will always look for it's own.cfg file and load this if it can be found.In the absence the Phone will load the 00.cfg.But that same FAQ also says this (my emphasis).The CONFIGFILES=' section in the.cfg would usually be used to load Phone specific configuration files affecting the single phone only.

These could be SIP Authentication Username and Password or site specific configuration files like the IP Address / Hostname of the SIP Server or other Site Specific settings.And so my questions stands - how does the phone know where those phone-specific configurations are? Can we put a reference to the file in the 00.cfg (and what should it be called, and how is it configured?), or do we use the override tags inside of a phone.cfg file?The UC Software Administrator's Guide (page 99) also says it:' 6 Remove the.cfg files on your provisioning server if the files correspond to legacy phones.'

AND, says:Legacy phones are configured from the 00.cfg master configuration file. All.cfg files that match the ethernet addresses of your legacy phones must be deleted from the provisioning server.

Polycom Web Configuration Utility

This will force the legacy phones to use the 00.cfg configuration file discussed in the next section.So if I don't use any.cfg files in the directory, where does an override go? Also, if I DO use a.cfg file, how can the phone know to use 00.cfg?This is very confusing. There are soooo many files, and information is spread all over, and things are missing (it seems).

There are no 'easy' directions.(also, I recommend using the term 'Tutorial' instead of 'FAQ' - anyone who uses web forums will automatically think of a FAQ as being a question and answer for the forum site itself, not a guide for configuring software). Hello BGM,there is one Guide containing all Information and it is called the Admin Guide.If you are using UCS 4.0.1 then the UCS 4.0.1 Admin Guide =.cfg file can be used.I have just added some additional Information =. Does this look right, then, for the 00.cfg? I want to specify for extensions 5555 and 5556 to also load their own config files. Download lagu myname just that little thing. Also, extensions 5557 and 5558 should load their specific ones too.

In this manner, there is no.cfg files anywhere, right?And so, 0033334abcd4-5556.cfg would look like this?:reg.1.displayName='5555-1'reg.1.label='Bob'How is that? I think I have it now, thanks to your:This is the example I wanted! Now I just, as per your other (final) post, put my individual configs in the directory, and the 0000.cfg will know to load them because the entry 'PHONEMACADDRESS-extension.cfg' was in the 0000.cfg.0004f20588dd-extension.cfg0004f205abcd-extension.cfgAnd the uc phones ALREADY KNOW to use -extension.cfg, and so don't need any entry in the 00000.cfg.Okay! Wrote: For the sake of anyone else so that the work I put into the reply is not completely wasted please read & understand this reply =. Hello BGM,the community is there to help people but myself as a Polycom Employee should not provide free support.This support should come from your reseller who sold you the units and if they are unable should escalate this to Polycom support.A charge may occur as described =.

Baier, Yes, I understand the bit about polycom employees and limited support. I was actually gratified that you went with me as far as you did; and I did notice that noone else answered. As you say, Polycom phones are a bit complex, and I don't mind that at all - it makes them quality, too.As for a reseller, I don't have one.

The system was set up by a private individual, and I inherited the system from him. He does assist me, but doesn't have any experience with the uc software or the newer phones. Thus, I am constrained to use forums and online documentation - which is how I met you originally, in the asterisk.org forum (where nobody else answered there, either!). There are a few questions at but obviously, not every question is covered or answered.We just bought 30 polycom phones from an outlet store because Father Superior (he is the priest in charge of our religious order for the US) did not want to spend the extra thousand dollars that it would have taken to get the phones from a reseller. We had already spent so much on our annex (stupid codes and contractor runarounds) that we needed to cut our losses somewhere.

Since I had been maintaining our phone system for the last 6 years (pre uc software), I figured I could do it. Actually, I didn't even know what a bootrom was until a couple months ago when all of our ip430's stopped registering with the PBX!

I fixed the issue by upgrading their bootroms, using information I found in the FAQ's here. Thus, I wanted to see what I could do before I contracted a service.Then the new phones came along and I now have to deal with using all those phones together at once.